Website Terms of Use

Website Terms of Use

Last updated: 6 October 2026

These terms apply to your use of this website.

By using this website, you agree to these terms. If you do not agree with them, please do not use the website.

1. ABOUT US

This website is operated by Clarke Property Services Ltd.

We provide property-related services including Airbnb setup and management, ongoing management of already-let residential and HMO properties, and professional property photography.

You can contact us at:

Email:
hello@clarkepropertyservices.uk

Telephone / WhatsApp:
07362 417069

2. INFORMATION ON THIS WEBSITE

We aim to keep the information on this website clear, accurate and up to date.

However, website content is provided for general information and initial guidance only.

Information on the website should not be treated as legal, financial, tax, planning, licensing or regulatory advice.

Property circumstances vary, particularly in relation to HMOs, planning, licensing, short-term letting and local-authority requirements.

Landlords and property owners remain responsible for obtaining appropriate professional advice where required.

3. OUR SERVICES

The website provides information about the services we offer.

Submitting an enquiry, contacting us, arranging a consultation or requesting a quotation does not by itself create a contract between you and us.

Any ongoing management service, photography service or other paid engagement may be subject to:

- A quotation
- A written agreement
- Specific service terms
- Booking terms
- An invoice
- Other agreed documentation

Where there is any conflict between these website terms and a separately agreed client contract or service agreement, the separately agreed contract will take priority in relation to that service.

4. PRICING

Prices and management fees shown on the website reflect our current standard pricing at the time of publication.

These may include:

- Airbnb Management — 15% of booking revenue
- Residential Management — 11% of rental income
- HMO Management — 15% of total rent received
- Property Photography — from £99
- Airbnb Property Assessment — £99
- Initial Airbnb Consultation — free

A price described as “from” means that the final price may vary depending on the property, location, scope of work or specific requirements.

Additional property expenses and third-party costs may apply depending on the service.

These can include, where relevant:

- Cleaning
- Laundry
- Consumables
- Maintenance
- Repairs
- Replacement items
- Third-party services

Where possible, applicable costs and responsibilities will be explained before a service begins or within the relevant service agreement.

We reserve the right to change website pricing for future enquiries. Any price already agreed under an existing contract will be governed by the terms of that agreement.

5. AIRBNB AND SHORT-TERM RENTAL INFORMATION

We cannot guarantee:

- A particular level of occupancy
- A particular number of bookings
- A particular nightly rate
- A particular level of revenue
- A particular ranking on Airbnb, Booking.com or another platform

Property performance depends on many factors outside our control, including location, demand, seasonality, property condition, competition, pricing, platform algorithms and wider market conditions.

Any assessment, recommendation or projection should therefore be treated as an informed professional opinion rather than a guarantee of future performance.

6. LETTINGS AND HMO INFORMATION

Our current lettings and HMO service focuses on the ongoing management of properties that are already let or operational.

Unless separately agreed in writing, information on this website should not be interpreted as an offer to provide:

- Tenant sourcing
- Tenant referencing
- Rightmove or Zoopla advertising
- Legal advice
- Guaranteed rent
- Guaranteed occupancy

HMO licensing, planning and regulatory requirements vary by property and local authority.

Landlords remain responsible for ensuring their property meets applicable legal and regulatory requirements unless a specific responsibility has expressly been accepted by us in writing.

7. PROPERTY PHOTOGRAPHY

Photography prices advertised as “from £99” are starting prices.

The final cost may depend on matters including:

- Property size
- Location
- Number of rooms
- Required images
- Styling requirements
- Additional services

Photography displayed in our portfolio is intended to demonstrate our work and style.

Individual results will naturally vary depending on the property, lighting, condition, layout and preparation.

8. INTELLECTUAL PROPERTY

Unless otherwise stated, the content of this website belongs to us or is used by us with permission.

This includes:

- Website text
- Branding
- Logo
- Graphics
- Layout
- Photography owned by us
- Other original website content

You may view and use the website for personal or legitimate business research.

You must not copy, reproduce, republish, distribute, sell or commercially exploit our website content without permission, except where permitted by law.

9. ACCEPTABLE USE

You must not use this website:

- For unlawful or fraudulent purposes
- To interfere with its operation or security
- To introduce malicious software or harmful code
- To attempt unauthorised access to the website or its systems
- To misuse forms or communication channels
- To copy or scrape content for unauthorised commercial use

We may take appropriate action where the website is misused.

10. THIRD-PARTY WEBSITES AND SERVICES

Our website may link to third-party websites or services including Calendly, WhatsApp, Instagram, Airbnb, Booking.com or other platforms.

These links are provided for convenience.

We do not control third-party websites and are not responsible for their content, availability, terms, privacy practices or services.

Use of those platforms is subject to their own terms and policies.

11. WEBSITE AVAILABILITY

We aim to keep the website available and functioning correctly but cannot guarantee uninterrupted access.

We may:

- Update the website
- Change content
- Temporarily suspend parts of the website
- Remove or change features

without notice where reasonably necessary.

We are not responsible for temporary website unavailability caused by circumstances outside our reasonable control.

12. LIABILITY

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

To the extent permitted by law, we are not responsible for loss arising solely from reliance on general information published on this website where professional or property-specific advice should reasonably have been obtained.

We are not responsible for loss caused by:

- Third-party websites or platforms
- Events outside our reasonable control
- Inaccurate information supplied to us by a website user
- A user’s failure to obtain appropriate legal, financial, tax, planning or regulatory advice

Any liability relating to a paid service will be governed by the specific agreement relating to that service.

13. PRIVACY

Personal information submitted through this website is handled in accordance with our Privacy Policy.

Please read the Privacy Policy for information about how personal data is collected, used and protected.

14. CHANGES TO THESE TERMS

We may update these Website Terms of Use from time to time.

The latest version will be published on this website together with the date it was last updated.

Your continued use of the website following an update will be subject to the current version.

15. GOVERNING LAW

These terms are governed by the laws of England and Wales.

Any dispute relating to use of this website will be subject to the jurisdiction of the courts of England and Wales, subject to any legal rights that cannot lawfully be excluded.

16. CONTACT

Questions about these terms can be sent to:

Clarke Property Services Ltd

Email:
hello@clarkepropertyservices.uk

Telephone / WhatsApp:
07362 417069.

PROFESSIONAL STANDARDS

Professional standards you can verify.

We take our responsibilities to property owners and their information seriously. We are a member of Property Redress and registered with the Information Commissioner’s Office.

Clarke Property Services – Member of Property Redress

Member of Property Redress

Providing access to an independent redress process.

ICO Registered

Registered with the Information Commissioner’s Office

Registered for the responsible handling of personal information.

PROFESSIONAL STANDARDS

Professional standards you can verify.

We take our responsibilities to property owners and their information seriously. We are a member of Property Redress and registered with the Information Commissioner’s Office.

Clarke Property Services – Member of Property Redress

Member of Property Redress

Providing access to an independent redress process.

ICO Registered

Registered with the Information Commissioner’s Office

Registered for the responsible handling of personal information.

PROFESSIONAL STANDARDS

Professional standards you can verify.

Clarke Property Services – Member of Property Redress

Member of Property Redress

Providing access to an independent redress process.

ICO Registered

Registered with the Information Commissioner’s Office

Registered for the responsible handling of personal information.